Refund policy

Last Updated: January 2026

Returns

Due to the nature of dietary supplements, we cannot accept returns on opened or used products.

Refunds

Refunds may be issued under the following conditions:

  • Product arrives damaged or defective
  • Incorrect item received

Requests must be submitted within 14 days of delivery.

How to Request a Refund

Email us at support@sanivanaturals.com with:

  • Order number
  • Description of the issue
  • Photo evidence (if applicable)

Approved refunds will be issued to the original payment method within 5–10 business days.

Non-Refundable Items

  • Opened products
  • Used products
  • Final sale items