Refund policy
Last Updated: January 2026
Returns
Due to the nature of dietary supplements, we cannot accept returns on opened or used products.
Refunds
Refunds may be issued under the following conditions:
- Product arrives damaged or defective
- Incorrect item received
Requests must be submitted within 14 days of delivery.
How to Request a Refund
Email us at support@sanivanaturals.com with:
- Order number
- Description of the issue
- Photo evidence (if applicable)
Approved refunds will be issued to the original payment method within 5–10 business days.
Non-Refundable Items
- Opened products
- Used products
- Final sale items